How do I cancel Firstbase before the renewal charge?

The single most important tip is to cancel inside the dashboard, not by email. Some users have reported that an emailed cancellation did not stop an auto-renewal, and the charge went through anyway. Cancelling from within your account settings gives you a clear in-app action and a confirmation you can screenshot, which is your proof if anything is disputed later.

Here is the practical flow: log into your Firstbase dashboard, open your account or billing settings, find the recurring item you want to stop (commonly the registered agent, Agent Autopilot, or a subscription like Firstbase One), and cancel it there before the renewal date. Save a screenshot of the cancellation confirmation and note the date and time. If you do not see an obvious cancel option, contact support in writing well before the renewal, keeping your order details handy.

Timing protects you. Registered agent and subscription renewals are annual or monthly, so calendar the renewal date minus 30 days the moment you sign up. Acting a month early means that even if support is slow, which some users report during disputes, you still have room to resolve it before the charge lands.

One important distinction: cancelling a recurring service is not the same as dissolving your company. If you cancel the registered agent but keep the LLC, you still legally need a registered agent, so line up a replacement (you can switch to another provider) before you cancel. If your goal is to fully close the company, that is a separate dissolution process with your state.

Do this and you stay in control: cancel in-dashboard, screenshot the confirmation, calendar 30 days ahead, and arrange a replacement registered agent if you are keeping the company. That turns the most common billing complaint into a non-issue.