Does Doola offer a refund if I cancel?

The key thing to understand is what is refundable versus what is not. State filing fees paid to the government and work that has already been completed, like a submitted formation or an EIN application, are generally not recoverable, because the state and the IRS keep those fees regardless of provider. That is standard across the formation industry, not specific to Doola.

For the service portion of your plan, whether any of it is refundable typically depends on timing and how much has been done. If you cancel very early, before work begins, you have a better chance of recovering the service fee than if formation is already in progress or complete. Because these terms change and can vary by plan, do not assume a number: check Doola's current refund policy page and confirm your specific case with support.

To protect yourself, decide before you buy, and pick your tier deliberately so you are not paying for a tax or bookkeeping tier you will want to unwind later. If you are unsure whether you need the ongoing service, start on Starter rather than a higher tier, since there is simply less money at stake if you change your mind.

A refund is not the only lever. If you are past the refund window but do not want to keep paying, the practical move is to cancel before your next annual renewal so you are not charged again, and keep the company you already formed. Your LLC and EIN belong to you once issued; you would just need to arrange a registered agent going forward, since that was bundled with the plan.

Bottom line: government fees and completed work are generally non-refundable, service-fee refunds depend on timing, and the current policy is what governs, so confirm with Doola before you count on a specific outcome.